IFS Admin Support (Contract)

Location

Remote 

Contract Type

Freelance / Contract (Time & Materials)

Duration

Flexible / Ad-Hoc Support Engagement

Overview

We are seeking an experienced IFS Support & Legacy Environment Consultant to provide ongoing administration, user support, and technical guidance for a legacy IFS environment.

This is a lightweight support-focused role rather than a development position, ideal for a consultant with strong IFS administration and functional support experience who can provide practical assistance on an ad-hoc basis while helping shape a long-term strategy for maintaining historical ERP data access.

The engagement will initially focus on day-to-day system support, user administration, and issue resolution, with the potential to advise on and deliver an archival or "mothball" strategy for the legacy IFS platform.

Key Responsibilities

IFS Administration & Support

• Manage user accounts, roles, permissions, and access requests.

• Provide first and second-line support for IFS users.

• Troubleshoot and resolve day-to-day application issues.

• Support business users with system queries and process-related questions.

• Monitor system usage and assist with general ERP administration activities.

Reporting & Data Extraction

• Perform basic SQL queries to extract financial balances, operational data, and historical information.

• Support ad-hoc reporting requirements.

• Assist stakeholders with data retrieval and validation activities.

Legacy Environment Strategy

• Assess options for retaining access to historical ERP data.

• Advise on legacy system archival and retention approaches.

• Support data extraction, cleansing, and preservation initiatives.

• Evaluate solutions such as:

  • Data extraction and historical reporting repositories.

  • Archived reference environments.

  • Virtual machine retention strategies.

  • Alternative approaches that minimise reliance on unsupported infrastructure.

General Support Activities

• Resolve ad-hoc issues as they arise.

• Provide practical recommendations for maintaining system stability.

• Collaborate with internal stakeholders and external service providers where required.

Required Experience

• Hands-on experience supporting IFS Applications

• Strong understanding of user administration, security roles, and permissions.

• Experience providing first and second-line ERP support.

• Working knowledge of SQL for data extraction and reporting.

• Ability to troubleshoot functional and technical issues independently.

• Excellent communication and stakeholder management skills.

Desirable Experience

• Previous experience with legacy IFS environments.

• Knowledge of ERP archival, decommissioning, or system retirement projects.

• Experience working with virtualised legacy infrastructure.

• Understanding of older Microsoft server environments.

• IFS technical or development experience (beneficial but not required).

Working Arrangement

• Fully remote engagement.

• Expected commitment of approximately 2–3 days per week or on an ad-hoc basis depending on demand.

• Occasional onsite visits may be required.

• Contractors will submit approved timesheets through the organisation's billing system.

Additional Information

The current environment includes legacy technologies, including older operating systems and infrastructure components. A key objective will be identifying a sustainable and cost-effective approach to retaining historical access to ERP data without the ongoing burden of maintaining unsupported legacy platforms.